Last updated: 6 June 2025

1. Introduction

Welcome to CKFlash Games. This Privacy Policy explains how I (the individual operator of CKFlash Games) collect, use, disclose, and safeguard your information when you visit our website and use our gaming services. As our servers are hosted in the Netherlands, we comply with both US and EU data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Information You Provide Directly

When you register an account or use our services, we collect:

• Account Information: Username, email address, age confirmation (13 or older)
• Authentication Data: IP address at registration and login locations
• Game Data: High scores, coins, game progress, unlocked items, and purchased content
• Payment Information: Transaction data when purchasing CyberCore (processed by Stripe – we do not store credit card details)
• Support Communications: Email, subject, and message content when you contact us

2.2 Information Collected Automatically

We automatically collect:

• Log Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages
• Cookies: Session cookies, analytics cookies (Google Analytics), and WordPress functionality cookies
• LocalStorage Data: Encrypted session tokens, user ID, and username for authentication purposes

2.3 Third-Party Services

Our integrated services collect:

• Google Analytics: Usage statistics and behavior patterns
• Google AdSense: Ad serving and targeting data
• Stripe: Payment processing information (we only receive transaction confirmations)

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract: To provide gaming services and process purchases
• Consent: For cookies and analytics
• Legitimate Interests: For security, fraud prevention, and service improvement
• Legal Obligations: To comply with applicable laws

4. How We Use Your Information

We use collected information to:

• Provide and maintain gaming services
• Process account registration and authentication
• Save and synchronize game progress
• Process CyberCore purchases
• Display leaderboards (username and high score only)
• Respond to support requests
• Detect and prevent cheating or unauthorized access
• Comply with legal obligations

5. Information Sharing and Disclosure

We share your information only:

• With Service Providers:
  • Stripe (payment processing)
  • Google (analytics and advertising)
  • Hostinger (hosting services)
• For Legal Requirements: When required by law or valid legal requests
• For Protection: To protect rights, property, or safety
• With Consent: With your explicit consent

We do NOT sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encrypted localStorage for session management
• Secure HTTPS connections
• Regular security updates
• Restricted access to personal data
• Encrypted backups stored securely

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

• Account Data: Retained as long as your account is active
• Game Data: Retained as long as your account exists
• Payment Records: Retained as required by tax and legal obligations (typically 7 years)
• Support Communications: Retained for service improvement and legal purposes

8. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request account deletion (contact support@ckflashofficial.com)
• Portability: Receive your data in a portable format
• Object: Object to certain processing
• Restrict: Request processing restrictions
• Withdraw Consent: For consent-based processing

To exercise these rights, contact support@ckflashofficial.com. Account deletion requests require email verification, username, last login location, and approximate time.

9. Children’s Privacy

Our service is available to users 13 and older. Users under 18 must have parental permission for purchases. We do not knowingly collect data from children under 13. If we discover such collection, we will promptly delete the information.

10. International Data Transfers

Your data is stored on servers in the Netherlands (EU). By using our service, you consent to data transfer from your location to our servers. We ensure appropriate safeguards are in place for international transfers.

11. Cookies

We use essential cookies for functionality and optional cookies for analytics. You can manage cookie preferences through our cookie consent tool. Refusing non-essential cookies may limit some features.

12. Changes to This Policy

We may update this policy periodically. We’ll notify you of material changes via email or prominent website notice. Continued use after changes constitutes acceptance.

13. Contact Information

For privacy-related questions or to exercise your rights:

• Email: support@ckflashofficial.com
• Response time: Within 30 days